MSF Days Since Incident: 1722
New Blog Post - Interview with Mojo on RTA
Meet the Team
Decimal Point Jeff
Jeff runs all our in game math related issues. He failed grade 4 math 8 times, but he brings donuts so we keep him around.
Captain Ahab
No one better to track the whales, Ahab's job is to find whales and squeeze them for all they have.
Col. Schultz
Col Schultz (Hogan's Heroes fame) is famous for his ability to overlook what is going on in front of him. While we
don't let him handle anything that migth benefit players he is in charge of all bugs that negatively impact gameplay.
Mojo
Had great success in the comics by creating an arena and torturing people by forcing them to battle in it, we let him bring that talent to our game.
Incident Log
| Date: |
Mar 21, 2021 |
| Streak: |
0 |
| Incident |
Purchase orbs for a event that is over! |
| Assigned to: |
Schultz |
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Effects
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Eternal night orb offer is available in the stores "e;progress in the event milestone!" except the milestone is over and you'd not get anything for it.
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Assigned Team Members Notes
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I see nothing!
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Resolution
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| Date: |
Mar 20, 2021 |
| Streak: |
3 |
| Incident |
Exploit in store allowing purchase limit to be by passed |
| Assigned to: |
Schultz |
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Effects
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There is a exploit in the store allowing offers with limited quantities to be by passed and purchased many times over. Silver Surfers as high as 6 stars have been spotted, despite only 100 shards total having been made available.
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Assigned Team Members Notes
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I see nothing!
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Resolution
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| Date: |
Mar 16, 2021 |
| Streak: |
0 |
| Incident |
Now raids launch... but no difficulty selector |
| Assigned to: |
Schultz |
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Effects
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It's just gone, no more raid difficulty selector
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Assigned Team Members Notes
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I see nothing!
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Resolution
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| Date: |
Mar 16, 2021 |
| Streak: |
3 |
| Incident |
New game update and... can't launch raid battles |
| Assigned to: |
Schultz |
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Effects
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There is now a sim button. But it doesnt work, nor does playing raids normally.
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Assigned Team Members Notes
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The testing crew got covid, we outsourced to a team of highly trained lab mice. In retrospect this was a terrible idea, but it was cheaper so we may stay with this new team
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Resolution
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Fixed relatively quickly
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| Date: |
Mar 12, 2021 |
| Streak: |
0 |
| Incident |
Sent out a survey link to ask people how they feel about the game |
| Assigned to: |
Schultz |
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Effects
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Survey link was bugged and didn't work
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Assigned Team Members Notes
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We bugged the survey to avoid the survey telling us about bugs. Best not to see things.
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Resolution
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Fixed relatively quickly
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| Date: |
Mar 12, 2021 |
| Streak: |
0 |
| Incident |
Sell an orb that can't be opened |
| Assigned to: |
Mojo |
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Effects
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Purchase a Ancestral spirit orb... but it's not available to open.
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Assigned Team Members Notes
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It was a big success, we made money... where is the problem?
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Resolution
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Fixed relatively quickly
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| Date: |
Mar 11, 2021 |
| Streak: |
5 |
| Incident |
Incorrect orb fragments |
| Assigned to: |
Jeff |
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Effects
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Launched the moonlight event with Iso-8 campaign giving Fright instead of Eternal Night fragments.
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Assigned Team Members Notes
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It was a night... close enough?
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Resolution
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Fixed relatively quickly
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| Date: |
Mar 5, 2021 |
| Streak: |
4 |
| Incident |
Incorrect store prices |
| Assigned to: |
Jeff |
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Effects
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100% on sale on gear in the war store, regular 1400, today only 2800!
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Assigned Team Members Notes
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I can Maths, I maths good
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Resolution
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Fixed relatively quickly
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| Date: |
Mar 1, 2021 |
| Streak: |
0 |
| Incident |
White Tiger Event Crashing |
| Assigned to: |
Schultz |
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Effects
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The auto win button and the energy refresh button cause crashing. Work around: Play a node manually then everything should start working again.
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Assigned Team Members Notes
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You found a problem, and you found a solution. Why are you bothering me with this? I see nothing wrong.
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Resolution
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| Date: |
Feb 28, 2021 |
| Streak: |
0 |
| Incident |
Missing Conquerer Orbs |
| Assigned to: |
Jeff |
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Effects
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Bought the valiant credits earlier today, no orbs available now
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Assigned Team Members Notes
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I set those orbs to leave the store at the end of March, March is the 2nd month right? 2021-02-28 is March 28th?
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Resolution
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| Date: |
Feb 28, 2021 |
| Streak: |
0 |
| Incident |
Whacky Blitz Scores |
| Assigned to: |
Jeff |
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Effects
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Finish the blitz and give everyone the wrong scores, got 30 million? Let's make it 21!
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Assigned Team Members Notes
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Bad blitz scores noted and logged. Decimal Point Jeff is in charge of numbers, and he recorded them accurately. Unfortunately he did so using the wrong time zone, so the scores are a few hours out of date... He's on it, we think. It's 10am right now in his time zone so he should be getting hard to work right now. However he sometimes messes up AM and PM so he might be getting ready for bed.
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Resolution
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8 Hours later Blitz scores restored and rewards out, my new calculator arrived from Amazon!
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| Date: |
Feb 28, 2021 |
| Streak: |
2 |
| Incident |
Late Season Rewards |
| Assigned to: |
Jeff |
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Effects
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Raiding postponed for player transfer, European players miss launches, Zone 1 alliances with incoming transfers unable to set war defence before cool down.
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Assigned Team Members Notes
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Why do seasons end on Sunday? That's my hungover day. I think I remember a conversation with Ahab last night after some whiskey involving a raid battle pass where they have to pay for season rewards...
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Resolution
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Rewards out, 12 hours late. My bad, I get AM's and PM's mixed up sometimes - Jeff
ps. They where out within 24 hours, so thats what we claim. If it messed up your war, raids or you didn't get those rewards that's your fault.
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| Date: |
Feb 25, 2021 |
| Streak: |
2 |
| Incident |
Sold orbs that weren't Available |
| Assigned to: |
Ahab |
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Effects
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Valiant credit offer sold, but orbs not in store
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Assigned Team Members Notes
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We got the money... they got the valiant credits. Now they want orbs to open as well?
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Resolution
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Fine, orbs back in store... for now.
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| Date: |
Feb 22, 2021 |
| Streak: |
0 |
| Incident |
Delayed Milestone Launch |
| Assigned to: |
Ahab |
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Effects
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VCore spending milestone started late, many players spent cores that didn't count
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Assigned Team Members Notes
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This was a core spending event, not a player getting stuff event. That was a bonus, spend your cores and be thankful for it, expecting stuff in return for a cultural even on giving? That's just selfish.
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Resolution
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Fine, have your credits 2 days later
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| Date: |
Feb 21, 2021 |
| Streak: |
1 |
| Incident |
Lunar Orbs Missing |
| Assigned to: |
Ahab |
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Effects
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Open non-existant orbs to hit milestones
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Assigned Team Members Notes
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We told you we'd give you credits, not orbs.
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Resolution
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Orbs put back
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| Date: |
Feb 19, 2021 |
| Streak: |
- |
| Incident |
Wanted to sell Lunar credits, sold valiant |
| Assigned to: |
Jeff |
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Effects
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1700 valiant currency instead of Lunar. Offer gets bought by some people then taken down fast. Lunar credits not very useful, 250 Ghost or Cull shards was.
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Assigned Team Members Notes
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I guess I should have looked up the ID on the credits... but my Bingo machine is so much more fun.
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Resolution
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Everyone gets to buy it later over 3 days (after an attempt to sell Cull at full price)
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| Date: |
??? |
| Streak: |
- |
| Incident |
Thor's Hammer |
| Assigned to: |
Schultz |
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Effects
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Nothing can move it, so heavy it freezes the game!
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Assigned Team Members Notes
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I See Nothing! I know Nothing!
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Resolution
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| Date: |
??? |
| Streak: |
- |
| Incident |
Arena Soft locking and slingshotting |
| Assigned to: |
Schultz |
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Effects
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Start match an hour early, minimize app while it loads match, come back right before rewards and slingshot back to the front!
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Assigned Team Members Notes
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I See Nothing! I know Nothing!
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Resolution
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| Date: |
??? |
| Streak: |
- |
| Incident |
Jump in/out of alliance to collect alliance milestones. |
| Assigned to: |
Schultz |
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Effects
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5 red star orbs for everyone!
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Assigned Team Members Notes
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I See Nothing! I know Nothing!
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Resolution
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| Date: |
??? |
| Streak: |
- |
| Incident |
"Ghost" Status effects |
| Assigned to: |
Schultz |
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Effects
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Sometimes status effects will display above a character after they have been cleared or expired. Shield defence teams are really bad for this. Also known to happen with Pheonix, Rhino, etc.
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Assigned Team Members Notes
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I See Nothing! I know Nothing!
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Resolution
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| Date: |
??? |
| Streak: |
- |
| Incident |
Misleading focus increases |
| Assigned to: |
Schultz |
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Effects
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Many characters recieve focus bonuses of xxx% in the description, however it is applied as a fixed amount rather then a percent increase.
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Assigned Team Members Notes
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I See Nothing! I know Nothing!
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Resolution
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| Date: |
??? |
| Streak: |
- |
| Incident |
Trick scroll bars. |
| Assigned to: |
Schultz |
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Effects
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Open war participation and scroll down... bam! right back where you started sucker.
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Assigned Team Members Notes
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I See Nothing! I know Nothing!
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Resolution
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| Date: |
??? |
| Streak: |
- |
| Incident |
Invi-pool |
| Assigned to: |
Schultz |
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Effects
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Deadpool revives... but is invisible. This leaves both teams confused, very confused, so confused that they all just stand there not taking any turns until you close the app and restart. Deadpool is then alive, at the expense of missing war energy.
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Assigned Team Members Notes
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I See Nothing! I know Nothing!
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Resolution
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| Date: |
??? |
| Streak: |
- |
| Incident |
Black Panther Passive |
| Assigned to: |
Schultz |
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Effects
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What it should do - Give speed bar when an assist on his attack causes a kill. What it does do - Not much.
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Assigned Team Members Notes
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I See Nothing! I know Nothing!
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Resolution
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Scopely - Please understand you have a community that really enjoys this game. Most mobile games would do anything
for a community this invested and passionate about their game. Many of us have been playing for more then 2 years. It's
helped keep us sane through pandemic lockdowns and let us build alliances that have played together for years.
So when we do things like this it's not because we hate the game, quite the opposite. But we hate seeing it fall into
disarray and lose the pieces we enjoyed. We don't need more and more characters that make the ones we love obsolete and add more bugs.
We need fun, challenging and engaging content. Not content that is just pay to win. We need to feel progress,
not just the grind. We definetly don't need content that is just auto-play and no incentive to even win, nevermind
build characters to improve at.
Please, bring back fun. People spend money when they are having fun.